Frequently Asked Questions

Everything you need to know about shopping with Saltrock Surfwear.

How can I track my Saltrock order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link from our carrier. You can also log into your account to view the real-time status of your delivery.

What is your return policy for surfwear and apparel?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, swimwear and underwear can only be returned if the protective seal is intact.

Do you offer international shipping?

Yes, Saltrock ships to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your destination.

How do I know which size to choose?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed surf-style fit, or sizing down for a more technical, snug fit.

Are your products sustainably made?

We are committed to reducing our environmental impact. Many of our garments are crafted from organic cotton and recycled polyester, and we are constantly working to improve our supply chain sustainability.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.