Returns & Exchanges

At Saltrock Surfwear, we want you to be completely satisfied with your coastal gear, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether it's a fit issue or a change of heart, we've made our exchange and refund process as breezy as a day at the beach.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and postcode to select the items you wish to send back.

• 2.
  Package Your Gear

  Securely pack your items in their original packaging, ensuring all tags remain attached and the surfwear is in its original condition.

• 3.
  Drop Off Your Parcel

  Print your prepaid shipping label at home or use a digital QR code at any of our designated courier drop-off points nationwide.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 working days to your original payment method.